Moxy Banff

Hello Moxy at Banff, I am writing to share how much I enjoyed my recent stay at your hotel. From start to finish, the experience was exceptional, and I wanted to take a moment to highlight what made it so memorable. First, the location of the hotel is absolutely perfect, and the facilities were top-notch—clean, comfortable, and well-maintained. However, what truly stood out was the high quality of your service. I’d like to give a special thanks to Cami at the reception desk. Cami was incredibly welcoming and professional, ensuring that my check-in and overall experience were seamless. It’s rare to find that level of genuine hospitality, and it truly made me feel at home. I look forward to returning to your hotel whenever I have the chance to visit the area again. Also many thanks to Sudeep and Lawrence

We had a wonderful stay at the Moxie Hotel in Banff while skiing in the area with our son. From the moment we arrived, the staff were excellent — friendly, welcoming, and genuinely helpful throughout our stay. The hotel is new, very clean, and has an awesome vibe that somehow works perfectly for both adults and kids at the same time. There’s no shortage of things to do: checkers, a hockey table, mini shuffleboard, video games, a Mac computer station, and plenty of fun spaces to hang out. It really made downtime after skiing just as enjoyable as being on the slopes. The amenities are fantastic — a well-equipped gym, laundry facilities, and even a media room you can rent for small groups. There’s also a food truck with solid eats and a market area stocked with just about any sundries you might need. The bar deserves a special mention: fair prices, great atmosphere, and cool, attentive staff who made it a fun place to unwind. Our room was thoughtfully configured for a small family. We were three and had plenty of space, and it easily could have accommodated four thanks to the bunk setup. It was comfortable, efficient, and very well designed. Overall, this place strikes a rare balance: modern, clean, energetic, and family-friendly without feeling overly kid-focused. We’d absolutely stay again on our next ski trip. We stayed at a Moxy in Dublin in the past and were not impressed, this Moxy is different in the best way possible. Also has a hot-tub and pool, for an apres delight.

We had such an amazing stay at Moxy Banff! The front desk team went above and beyond to help me organize a birthday surprise for my husband. They patiently assisted with my requests, coordinated flower and cake deliveries, and beautifully prepared the room with balloons, swan décor on the bed, a vinyl record, and a lovely welcome drinks. Everything was thoughtful and perfectly executed. We truly felt taken care of. We’ll definitely be back and next time, we’re staying longer! :)

I just wrapped up an incredible stay at the Moxy Banff and I’m already planning my return trip! This hotel absolutely exceeded my expectations in every way. The rooms are beautifully designed - modern, comfortable, and spotlessly clean. But what truly sets this place apart is the phenomenal staff and unbeatable location for skiers. I have to give a special shoutout to Cami, who went above and beyond to make my Banff skiing experience unforgettable. She took the time to sit down with me and break down each of the Big 3 resorts, recommended which mountains to hit based on the conditions and my skill level. Her knowledge of the Banff scene is encyclopedic! Cami didn’t just point me in the right direction - she made sure I had everything I needed to make the most of my time in Banff. I honestly can’t thank her enough! Speaking of skiing - the location is absolutely perfect. The hotel is steps from the shuttle to Lake Louise, Sunshine Village, and Mt. Norquay. You literally walk out the door and you’re on your way to world-class skiing. The convenience factor alone makes this hotel worth it.

We just had an amazing 2 nights at Moxy Banff. Karl specifically was of great service. He upgraded our room for our son’s 5th birthday and had laid out 5 blow up vows and 5 candy bars with 5 balloons! He had a great time. Service and staff were amazing. Room was clean and welcoming. Thank you!

We had an absolutely wonderful family stay at the Moxy Banff! From the moment we walked in, the staff were incredibly welcoming, ready to check us in, and even offered upgrades since they were available. We were greeted with a token each for a welcome drink, which immediately set the tone for a fun and relaxed stay. A special shoutout to our bartender, Rhys, who truly went above and beyond. He memorized everyone’s orders, curated a special mocktail just for me since I’m pregnant, and offered fantastic suggestions for our Banff trip. One of his recommendations was Johnston Canyon, which we visited and absolutely loved! The rooms were phenomenal; spotless, well-equipped with everything we could possibly need, and the beds were incredibly comfortable. It truly felt like a home away from home. The lobby and bar area were the real star of the show. It perfectly blended modern and retro vibes and felt like a warm, inviting space to gather and hang out. We loved the games available (foosball hockey, Jenga, Connect 4, etc), and the outdoor spa and heated pool were the perfect way to relax after a day in Banff. Anyone looking to stay in Banff, I highly recommend the Moxy Banff. We will definitely be back!

Spent a weekend at the hotel. Just an incredibly cool place. The bar and lounge area is the heart of the hotel. Lots of comfortable seating… cool music… great atmosphere. You actually check-in AT the bar and get a free cocktail on arrival! They even have an old VW bus that has been converted into a food truck… In the lobby! The rooms were excellent. Very well appointed. And the outdoor lounge/pool area was very cool as well with lots of seating and two rectangular pools that become hot tubs in the winter. I will certainly stay here again. And would really recommend it for anyone who doesn’t want a generic, run-of-the-mill, hotel experience, but who wants something more unique and special

Just stayed at the Moxy last weekend and had the best time! The staff was unreal, the bar and amenities are wonderful, and the vibe of the place was laid back and very easy going. We ended up booking the karaoke room and had a blast in there! The setup was wicked! Can't wait to go back and play live music for an evening there! Kudos to everyone at the Moxy for keeping us well watered and having fun!